HEH Consulting respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, in compliance with Regulation (EU) 2016/679 (the General Data Protection Regulation, or GDPR).
1. Data Controller
The data controller responsible for processing your personal data is:
HEH Consulting
Erzakh Yosif 93, 1000 Sofia, Bulgaria
Bulgarian Register N° 208787552
VAT BG208787552
Email: hehconsulting@outlook.com
2. Data we collect
When you submit our contact form, we collect the following information:
- Name
- Company name
- Professional email address
- Phone number (optional)
- Country (optional)
- Business activity
- Estimated annual volume (optional)
- Message content (optional)
We may also collect technical data automatically through our hosting infrastructure: IP address, browser type, pages visited, and timestamps. This data is used solely for security, performance monitoring, and improving the user experience.
3. Purpose of processing
We process your personal data for the following purposes:
- Responding to your business inquiries
- Establishing and managing business relationships
- Complying with our legal and regulatory obligations
- Ensuring the security and proper functioning of our website
4. Legal basis for processing
The processing of your personal data is based on:
- Our legitimate interest in responding to your inquiries and developing business relationships (Article 6(1)(f) GDPR)
- Your consent when you voluntarily submit the contact form (Article 6(1)(a) GDPR)
- Compliance with applicable legal obligations (Article 6(1)(c) GDPR), where applicable
5. Data retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are typically kept for the duration of the business relationship and up to three years after the last contact, unless a longer retention period is required by applicable law.
6. Recipients and third parties
Your personal data is processed exclusively by HEH Consulting. We rely on the following service providers in the course of operating our website:
- Vercel Inc. (United States) for website hosting and serverless infrastructure
- Microsoft Corporation (Outlook) for email communication
These providers may process data outside the European Union. In such cases, appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to ensure an adequate level of protection for your personal data.
We do not sell, rent, or otherwise transfer your personal data to third parties for marketing or commercial purposes.
7. Your rights
Under the GDPR, you have the following rights regarding your personal data:
- The right to access your personal data
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your data
- The right to object to or restrict the processing of your data
- The right to data portability
- The right to withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal
- The right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP)
To exercise any of these rights, please contact us at hehconsulting@outlook.com.
8. Cookies
This website does not use tracking or advertising cookies. Strictly necessary cookies may be used by our hosting provider for security and performance purposes. These cookies do not collect personal information about you.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmissions.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on this page with the updated date indicated at the top.
11. Contact
For any questions regarding this Privacy Policy or the processing of your personal data:
Email: hehconsulting@outlook.com
Postal address: Erzakh Yosif 93, 1000 Sofia, Bulgaria